Your account
Delete your account
You can request permanent deletion from the app or website, even if you can no longer access your account.
Last updated: 28 August 2026
If you can sign in
- Open Settings.
- Choose Privacy.
- Select Delete account and confirm with your current password.
- Keep the request reference shown on screen. You can cancel while the request is still awaiting processing.
If you cannot sign in
Email us from the address associated with your account. Include your display name and write “Account deletion” in the subject. We will verify your identity without requiring you to reinstall the app.
Email the deletion teamWhat happens next
- Native notifications for the account are disabled as soon as the authenticated request is recorded.
- We aim to complete a verified request within 30 days. We will contact you if identity, subscription or legally required retention needs clarification.
- The account and associated personal data are erased or anonymised, except for records we must retain for billing, fraud prevention, disputes, security or another legal obligation.
Subscriptions
Deleting a Neurosomatic account does not itself cancel a website subscription. Cancel recurring billing through the website billing portal before requesting deletion.