Help
Neurosomatic support
Help with your account, lessons, community access, billing, or the iOS and Android apps.
Last updated: 28 August 2026
Contact us
Email our support team from the address associated with your account. Include the page or lesson involved, your phone model, and the steps that led to the problem when relevant.
Email supportNever send your password, payment-card details, private journal entries, or another member's private messages.
Sign-in and account help
If your password is not accepted, request a new one. If you can sign in, you can change your profile, notifications, privacy choices, and deletion request under Settings.
Subscriptions and billing
The mobile apps do not sell subscriptions. Existing members manage a website subscription through the secure billing portal after signing in on the website. Account deletion does not by itself stop recurring billing.
Report a problem or share an idea
The feedback form records the page and basic diagnostic context so the team can reproduce a problem. You can also use email if you cannot access the form.